Hosting means that all or part of the call center IT is operated by Frogne. Thus, the call center can reduce its IT investments and costs.
Fixed, low IT costs
Frogne offers to handle storage, operation and servicing of the call center office’s IT equipment. Thus, the call center can avoid heavy IT investments in equipment and installation while reducing the costs of IT staffing, service and support.
Security and service 24/7
Hosting also means that the call center achieves optimum security for uninterrupted operation 24 hours a day, all year round. At the same time data security is first-class, including antivirus software, firewalls, backup, etc.
Great flexibility – no matter the scope
The IT capacity can be expanded as needed, with short notice and completely independent of geography. Everyone at the call center can reap the benefits of hosting, e.g., complex IT budgets, reduced vulnerability in case of absence or change of position. Notably, hosting frees resources for core activities.